AIDA updates
9/22/2026

AIDA 20.5: more powerful AI for document and business automation

AIDA 20.5: more powerful AI for document and business automation

Following soon after the release of AIDA Mobile 7.0, our latest AIDA 20.5 version introduces another significant collection of improvements designed to make document and business processing simpler, smarter and more powerful.

This release places particular emphasis on AIDA GPT and Actio, strengthening the way users interact with documents, delegate complex work to AI agents and maintain greater visibility over automated processes expanding what organisations can achieve with AI-powered document automation.

AIDA GPT: seeing the bigger picture

One of the most important improvements in AIDA 20.5 is enhanced visual document interpretation.

AIDA GPT can better take document layout and visual elements into account alongside text and images. This makes it possible to understand documents with greater context instead of relying exclusively on extracted text.

For organisations using AIDA as a Document Management System, this is particularly valuable because business documents are often highly visual. Tables, structured sections, labels and the position of information can all contribute to a document’s meaning.

The release also improves how AIDA GPT and Actio understand and search documents, helping users identify relevant information more accurately across their document environment.

Web research has also been improved, becoming faster and more accurate while now including links to the original sources used in the results.

More complex work, handled more reliably

As organisations adopt AI automation, the tasks delegated to AI naturally become more sophisticated. A simple question about one document can quickly evolve into a process involving many documents, several searches and an extended conversation.

AIDA 20.5 improves the ability of AIDA GPT and Actio to manage longer conversations, complex tasks and large numbers of documents, while also strengthening search accuracy and overall reliability.

Actio has also been improved when working with scheduled tasks, together with the way its results are returned to AIDA GPT.

This creates a smoother connection between requesting work, allowing an Actio to perform it and receiving the resulting information back within AIDA GPT, making increasingly complex document and business processes easier to manage from start to finish.

Creating and modifying an Actio is even easier

AI agents become more valuable when businesses can adapt them as processes and requirements change. AIDA 20.5 therefore introduces several improvements to the Actio wizard, simplifying the creation and evolution of AI agents.

When configuring an Actio, AIDA can now help automatically improve its instructions. Before those changes are saved, users can preview the proposed modifications, making configuration easier while keeping the user in control.

Another important addition is version management.

Users can now maintain multiple versions of the same Actio, creating more flexibility when testing new prompts, refining a process or adapting an agent to changing business requirements.

This makes Actio better suited to real business environments, where processes rarely remain static.

Greater visibility and control over AI agents

As AI takes responsibility for more complex work, transparency becomes increasingly important. AIDA 20.5 introduces several improvements that help users better understand what their AI agents are doing and review their results in greater detail.

Users can now see how long an Actio task takes to complete, review how AIDA GPT searched for the relevant documents and, when needed, access the complete Actio output instead of only a summary.

Combined with clearer feedback throughout AIDA GPT and Actio, these changes provide greater confidence when delegating more sophisticated work to AI.

AIDA 20.5: simpler, smarter and more powerful

In short, AIDA 20.5 brings together a whole raft of improvements ultimately making AIDA GPT and Actio easier to use, more transparent and more dependable when handling increasingly sophisticated document and business processes.

As AIDA continues to develop, the objective remains the same: making document and business processing simpler, smarter and more powerful while providing increasingly capable and reliable AI that can work alongside your team.

Keep up with what’s new in AIDA

With AIDA continuing to evolve rapidly, AIDA 20.5 also makes product developments easier to follow.

Key product updates are now available directly within AIDA through the What’s New section of the Support Centre, accessible from the Support link under the user profile. This creates a single place to discover important changes and new functionality as they are introduced.

If you would like to understand more how AIDA 20.5 can help your organisation scale up while keeping costs down, we would love to hear from you. You can contact us by visiting the contact page.

Alex Earl - CCO
Alex Earl
CCO
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